Managed IT Services

24/7 maintenance and monitoring that keeps your computers, servers, and systems up and running.

• Network and Infrastructure - We manage sophisticated networking technologies to enable your day-to-day tasks so your staff can connect to modern working environments and focus on leveraging IT to innovate and enhance your business.
• Microsoft 365 - We design and migrate your infrastructure and services so you can cut down on costs on maintaining your Microsoft 365 Environment.
• Sophos MDR - Sophos Managed Detection and Response (MDR) is a fully managed, 24/7 Cybersecurity as a Service delivered by our team of experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, emails and more, neutralizing threats before they can disrupt business operations or compromise sensitive data

High Availability and Disaster Recovery

With a 99.99% SLA, keep your operations running with minimal disruption during downtime.

• Business recovery plan - While many organizations have IT recovery plans, we have found that many fail to address business process continuity. We design effective and thorough recovery plans and strategies that address the real impacts of an outage on your business operations.
• Manage damage - Reduce costs and the duration of downtime. Downtime can result in loss of customer trust, operational outages which impact output and complete loss of employee productivity.
• Safeguard business reputation - Being unprepared to handle disruptions risks your business appearing unable to cope with the demand of your services. With HADR, business continuity is guaranteed while also offering a communication plan to keep customers informed plus a smooth recovery.

Cloud Services

We manage your business IT infrastructure workloads and services in the cloud, providing zero downtime and great satisfaction to your clients.

• Cloud Migration - We architect, build, and maintain comprehensive cloud infrastructures and services for Small and Medium Business (SMBs) based on Microsoft Azure, Google Cloud and Amazon Web Services (AWS) solutions. We help with the efficient migration of locally hosted IT infrastructures into the cloud and ensure the smooth running and operation by providing a clearly defined managed services.
• System Design - We develop concepts and provide prototypes (proof of concept). We embrace agile development to automate business processes and always meet emerging user and business requirements.
• 24/7 monitoring and support - We monitor and support entire infrastructures in Microsoft Azure and Amazon Web Services (AWS) and help to exceed performance and uptime requirements constantly.

Security, Compliance, and Identity

We secure your business-critical resources, verify identities, and ensure compliance to all regulatory and legal requirements.

• Identity and Access Management - We design, implement, and operate a business’s identity and access management system using Microsoft Azure Active Directory (Azure AD). We help configure and manage authentication and authorization of identities (users, devices, cloud resources, and applications) to support the Zero Trust principles.
• Data/Information Protection & Privacy - We translate data protection requirements and controls (legal, human resource, business application) into technical implementations that sufficiently address regulatory compliance requirements for the business. We enforce content classification, data loss prevention, governance, and protection.
• Security Operations - We collaborates with organizational stakeholders to secure IT systems for the business. The goal is to reduce organizational risks by rapidly remediating active attacks in the environment (investigate, respond to and hunt threats), advising on improvements to threat protection practices, and referring violations of organizational policies for remediation.

Enterprise Document Management

We design and implement document management solutions that are robust, secure, and resilient. This saves you on costs of having paper-based approval, printing, and filing systems.

• SharePoint Online - SharePoint is a highly customizable, website-based collaboration platform integrated with Microsoft Office to empower business teams to work together. We are experts at configuring, designing, and developing SharePoint based solutions that can help you automate workflows across your business, control access to information and document management. Users can easily upload, access and share files from a common organizational system. SharePoint also offers versioning and change tracking making it easy to recover files that had accidentally been changed and identify who made the changes.
• Azure Cloud File Storage - Do you need to store files for archival (long-term/historical) purposes? Save that office space by uploading the files to Azure Storage

We architect platforms that help keep your active files in SharePoint and historical files in Azure Storage

ERPs and CRMs

We offer bespoke software that delivers deeper insights into your complex business environment. Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights.

• Microsoft Dynamics 365 CRMs - we implement Customer Relationship Management platforms (Sales, Customer Service, Marketing, Field Service, and Project Service Automation) that brings together all information from different departments throughout the business to give one, holistic view of each customer in real time. With Power Platform, we can customize, automate, and implement AI into the solution.
• Microsoft Dynamics 365 ERPs - we implement Enterprise Resource Planning solutions (Finance and Operations, Commerce, Manufacturing, Supply Chain Management, Human Resource, Business Central) which are business management software’s that manages and integrates a company’s financials, supply chain, operations, reporting, manufacturing, and human resource activities.

These solutions strengthen customer engagement processes and improves collaborative sales as well. They also help strengthen security, increase mobility, enables smart investment infrastructure, powers innovation, and improves accessibility to information.

Big Data Analytics

We use advanced analytic techniques for huge data sets including structured, semi-structured and unstructured data, from different sources and in different sizes to analyse trends, patterns and generate insights that inform decision making

• Microsoft Azure - Microsoft Azure offers reliable analytics with an industry-leading SLA, and enterprise-grade security and monitoring. It is a high-productivity platform offering the Apache Hadoop, Apache Spark, Azure Databricks, Azure HDInsights and Azure Data Factory for developers and data scientists.
• Power BI - We use Power BI, a collection of software services, apps, and connectors that work together to turn your unrelated sources of data into coherent, visually immersive, and interactive insights
• Tableau - We use Tableau to help people and organizations be more data-driven by making it easier to explore and manage data, and faster to discover and share insights that can change businesses and the world.
• Python - We use Python to quickly create and manage data structures, allowing you to analyze, manipulate and visualize complex data sets.
• R - R-Programming is a domain-specific programming language specifically designed for statistical analysis, scientific computing, and data visualization using R Programming.

Training Services

We offer courses designed to provide you with practical, hands-on training in a variety of roles. These courses are perfect for individuals who are looking to upskill, reskill, or gain new knowledge in their area of expertise.

• Cloud Computing and Administration - We offer training in Microsoft 365, and Azure, giving you subject matter expertise in deploying and managing your cloud infrastructure, security, identity and access management
• CISA Training - We offer comprehensive training for those seeking to sit for the Certified Information System Auditors certification.
• Data Analysis - We offer training for those who want to enhance their data analysis, data science and data engineering skills