Privacy Policy

1. Introduction

This policy explains how Dynamic Informatic Network Ltd (referred to in this policy as DIN, we or us) collects and uses information about you in the course of providing services to you. This includes when you use our website or our online services and when we provide services to you as a customer.
We take our data protection obligations seriously and it is important to us that you understand how we use your personal data. This Privacy Policy sets out in detail the purposes for which we process your personal data, who we share it with, what rights you have in relation to that data and everything else that we think it is important for you to know.

2. What is Personal Information?

Personal information/personal data refers to information about a person from which the person can be identified that is recorded in any form, it is any information that identifies you or “other third parties”. This could include information such as name, contact details, date of birth, medical information and bank account details.

3. Personal Information We Collect

We collect information you provide directly to us, such as when you contact us through our website form, request a quote, or engage our services. This may include your name, email address, phone number, and any details you share about your organisation or project.

4. How We Use Your Information

We use the Personal Information we collect for a variety of purposes. The legal basis for our processing of Personal Information will depend on the context in which we collect it. We do not sell or share your personal information with third parties except as necessary to deliver our services.

We may use information that we collect about you to:

• deliver the services that you have requested
• perform research and analysis about your use of or interest in our services, our content, or products, as well as services or content offered by others
• communicate with you by email, postal mail, telephone, our websites, our applications, and/or mobile devices about products, services, or resources that may be of interest to you either from us or other third parties
• enforce our terms and conditions
• for legal compliance purposes
• occasionally notify you about special sales or services to personalize your experience with DIN (you can opt out if you wish)

5. How Long We Retain Your Personal Information

As a general rule we keep your personal information for the duration of our contract with you or the customer to which you are connected (as applicable) and for a period of 10 years after that contract ends. However, where we have statutory obligations to keep personal information for a longer period or where we may need your information for a longer period in case of a legal claim, then the retention period may be longer.

6. Your Rights in Relation to Your Information

You have a number of rights in relation to your personal information, these include the right to:

• Be informed about how we use your personal information.
• Obtain access to your personal information that we hold.
• Request that your personal information is corrected if you believe it is incorrect, incomplete, or inaccurate.
• Request that we erase your personal information in certain circumstances.
• Object to our processing of your personal information in certain circumstances.
• Request that we restrict our processing of your personal information in certain circumstances.

7. Right to Object

You have a right to object to our processing of your personal information where we are relying on legitimate interests or exercise of a public interest task to make the processing lawful. If you raise an objection, we will carry out an assessment to determine whether we have an overriding legitimate ground which entitles us to continue to process your personal information.

8. Contact

If you have any questions about this privacy policy, please contact us at dpo@din.co.rw.